Operations & Communications Strategist

Mandie Gillmor wearing a royal blue shirt and black pants

Nonprofit Leadership & Community Impact

Driving mission-focused initiatives and fostering meaningful stakeholder engagement.

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Strategic Communications

Crafting clear, authentic internal and external messaging that builds community trust and aligns teams.

Business Operations & Workflow Optimization

Designing efficient processes that help organizations run smoothly and scale sustainably.

Digital Content & Website Strategy

Creating purposeful content and online platforms that elevate visibility and engagement.

Hi, I’m Mandie. I work with mission-driven teams to clarify communication and strengthen internal operations by helping organizations run more smoothly and connect more meaningfully. Whether leading process improvements or crafting strategy-aligned messaging, I bring structure, clarity, and a thoughtful approach to every project.

How I Can Support Your Team

Whether you need strategic messaging, operational clarity, or both, I bring cross-functional expertise to help you communicate clearly, work efficiently, and stay mission-aligned.

Ways I can help move the mission forward:

Strategic Communications

Internal & External

I craft messaging that connects. From internal communications that align teams to external campaigns that build visibility and trust, I help you tell your story clearly and consistently across departments, communities, and platforms.

Community-Centered Strategy

Purpose-Driven

With a strong commitment to purpose-driven work, I collaborate best with teams focused on social impact, innovative education approaches, and strengthening economic development.

Operations & Process Improvement

Strengthening & Simplifying Systems

I evaluate and improve internal systems, processes, and tools to make your operations smoother, more scalable, and more sustainable.

Project & Program Management

Vision To Execution

From idea to execution, I help you manage timelines, coordinate stakeholders, and ensure outcomes are delivered with precision and purpose.

Tools I Used To Build Strategy & Structure

I bring together clear communication and organized execution using a toolkit designed for both storytelling and systems thinking. From messaging to management, here are the platforms and formats I use to help teams operate with clarity and communicate with purpose.

Writing & Communication Tools

Word, Google Docs

Messaging frameworks, press releases, internal memos

Visual STrategy & Design

Canva

Adobe Photoshop

Branded decks, workflows, toolkits

Web & System Tools

WordPress Front-End

Canva

ClickUp

Operational frameworks, dashboards, content systems

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Delivery Formats

Strategic comms plans

Executive briefs

Process maps & SOPs

Slide decks

Websites & internal portals

What Colleagues Say:

I develop clear, strategic solutions that help your team communicate effectively and operate efficiently so you can better serve your clients and advance your mission.