Resume

Strategic operations and communications professional with experience leading cross-functional systems in nonprofit, community, and mission driven sectors. Skilled in building infrastructure and aligning communications with organizational goals and streamlining complex processes. Proven success in compliance, board support, public relations, and event logistics. Known for turning vision into execution through sustainable, scalable solutions in operations, fundraising, and community engagement.

• Provide strategic and operational leadership across both nonprofit and clinical entities, managing internal systems, communications, and workflows aligned with goals and compliance.
• Developed infrastructure for legal documentation, board communications, fundraising platforms, and donor tracking.
• Launched and manage the nonprofit’s website, branded materials, and digital resources to boost efficiency and public engagement.
• Created internal policy and procedure templates, digital forms, and operational tools standardizing processes across organizations.
• Oversee financial and documentation systems for accurate grant reimbursement and reporting.
• Plan and manage logistics for public events in collaboration with city departments, sponsors, and volunteers.
• Represent the organization in communications with media, donors, and public agencies, building visibility and strategic partnerships.
• Deliver operations reports and data-driven recommendations to the board and executive leadership.

• Built business systems, client materials, and SOPs by translating industry research into clear, actionable tools across health, wellness, and real estate sectors.
• Created policy templates and internal docs to strengthen clarity, compliance, and operations for small businesses.
• Designed customer-focused marketing and branded communications to boost client growth and engagement.
• Built accessible WordPress templates with written and video tutorials for non-technical health and wellness professionals.
• Conducted market research and competitor analysis to help clients better meet customer needs and increase profitability.

• Develop and manage website content for manufactured home sales, crafting clear, persuasive copy to drive customer interest.
• Maintain and update online real estate listings to ensure accuracy and maximize appeal.
• Design promotional materials, including flyers and welcome packets, tailored to real estate and mortgage clients to enhance engagement and brand consistency.

• Provided direct patient care across acute care, home health, and behavioral health settings, with emphasis on post-surgical recovery, holistic wellness, and client education.
• Delivered nursing assessments, developed individualized care plans, and performed skilled interventions, treatments, and monitoring in both inpatient and community environments.
• Created and led wellness education clinics focused on prevention, health literacy, and risk reduction, using plain-language resources and accessible materials.
• Collaborated with interdisciplinary teams (PT/OT, case management, physicians) to coordinate care and improve patient outcomes.
• Developed patient-facing materials, education pathways, and wellness resources.
• Foundational experience that shaped a systems-based approach to communications and operations.

Focus: Communications, Operations Management, Project Leadership, and Organizational Development